Responsible Gambling Policy

We are committed to safer gambling and to helping you keep play under control. Our aim is to make the site a secure place where players can enjoy themselves while staying safe. We provide clear tools, straightforward limits and guidance so you can manage your activity and step away when you need to.

Player protection principles

We put player safety first. That means proactive checks to detect risky patterns, staff training to support vulnerable players, and transparent policies so you understand your options. We treat personal information confidentially and act quickly when a concern is raised.

Activity-control tools

You can control how you use the account with a set of practical tools. These are available in your account settings and can be changed or removed subject to any required delay periods. We recommend setting limits before you start and reviewing them regularly.

Deposit limits

Set daily, weekly or monthly deposit limits to manage how much you put into your account. Limits are applied immediately for increases after any cooling-off period and reductions take effect straight away. Default minimum and maximum values vary, but you can pick a level that suits your budget.

Loss limits

Loss limits let you cap the amount you are prepared to lose over a chosen period. Use loss limits alongside deposit limits to keep overall spending predictable. You can adjust limits in your account, and any restriction you apply is intended to help you stick to a plan.

Time limits and account breaks

Time limits and short account breaks are designed to limit session length and promote healthier play patterns. Options include session reminders, automatic logout after a set time, and temporary account pauses from 24 hours up to several weeks. These tools help you step away when needed.

Self-exclusion

If you need a longer break you can choose self-exclusion for a fixed period or indefinitely. During self-exclusion your account will be closed to playing and promotions. We will retain your basic account record to ensure you cannot re-register, and we will provide information on how to get support.

Recognising problematic behaviour

Warning signs include chasing losses, spending more time or money than intended, borrowing to fund activity, or neglecting other responsibilities. If you or someone you know shows these signs, take action sooner rather than later by using the tools above or contacting support.

Practical tips for staying in control

Set budgets before you start, use deposit and loss limits, schedule regular breaks and avoid playing when upset or impaired. Keep track of time and spending and review account activity periodically to spot changes early.

Professional help and support organisations

If you need further help, contact a recognised support organisation such as GamCare or GambleAware. These groups provide confidential advice, self-assessment tools and treatment options. For immediate help, seek local professional support through your healthcare provider.